More free time for you and less down time for your users
When systems fail, so do some businesses. Here at acs, our Solutions Centre engineers understand the importance of identifying potential issues early, and creating an I.T. foundation that is rock solid for your organisation.
acs knows how critical it is that when you encounter a problem, it is fixed quickly and with the minimum impact on your business. For this reason, we aim to provide a one-stop-shop that provides you with a clear, defined process for regular maintenance and problem resolution.
One of the first differences you’ll note when dealing with acs’s Solutions Centre is that, unlike other help desks, ours is staffed by unscripted engineers who really understand your problems. We operate our service desk to the highest standards, a minimum of MCP/MCSE qualifications. All calls are logged, tracked and managed to call closure within Service Level Management agreements.
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Mircosoft Gold Partner - acs has skills and experience specific to your needs
As a Microsoft Gold Partner, acs’s solutions centre boasts engineers trained to a minimum level of MCP and MCSE.
HP Preferred Partner 2009 - Preferred Partners must adhere to a series of quality standards so look out for the Preferred Partner logo when buying HP products.
This partnership ensures that we have fast access to all HP product information and are able to offer you support and guidance on the latest technology.
Local Case Studies:
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Some of the IT manufactures we work with:
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